Cookie Policy

Last updated: July 18, 2026

This Cookie Policy explains how Pixel Assets Creations PTY LTD trading as PropertyEnhance uses cookies and similar tracking technologies on our website and application. Cookies help us deliver a personalized experience, understand how you use our service, and improve our platform. By using PropertyEnhance, you consent to our use of cookies as described in this policy.

1What are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit our website or use our application. They contain information about your browsing activity and are retrieved by our servers on subsequent visits. Cookies do not contain personal information unless you explicitly provide it (such as during login), but they may be linked to your account or user profile once authenticated.

2Types of Cookies We Use

2.1 Essential / Functional Cookies

These cookies are necessary for the website and application to function properly. They enable core functionality such as user authentication, session management, account access, security verification, and remembering your preferences. Without these cookies, many features of PropertyEnhance would not work correctly. These cookies are not optional and do not require explicit consent.

2.2 Performance & Analytics Cookies

We use analytics cookies to collect aggregated, anonymized data about how users interact with our platform. These cookies track page visits, feature usage, performance metrics, and error logs. This information helps us understand user behavior, identify technical issues, and optimize site performance. Analytics data is processed by Google Analytics and is subject to Google's privacy policies. These cookies may require your consent depending on your jurisdiction.

2.3 Preference / Convenience Cookies

These cookies remember your preferences and settings, such as language selection, theme preference (light/dark mode), UI customizations, and previously entered form data. They enhance user experience by personalizing your interactions with PropertyEnhance. These cookies require your consent.

2.4 Marketing & Third-Party Cookies

PropertyEnhance currently does not use marketing cookies or third-party advertising cookies. We do not sell user data to advertisers or marketing networks. If we implement such cookies in the future, we will update this policy and obtain your explicit consent beforehand.

3Cookie Retention & Lifespan

  • Session Cookies: Temporary cookies that expire when you close your browser. These are used for authentication and maintaining session state during your active use of PropertyEnhance.
  • Persistent Cookies: Cookies that remain on your device until their expiration date or until you manually delete them. These may persist for days, weeks, or months depending on their purpose. Preference cookies, for example, may be retained for up to 12 months to maintain your settings across visits.
  • Analytics Retention: Google Analytics data associated with PropertyEnhance users is retained for 14 months by default, after which it is automatically anonymized and aggregated.

4Third-Party Partners & Data Sharing

PropertyEnhance partners with the following service providers who may set or access cookies on your device:

  • Google Analytics: We use Google Analytics to track aggregated usage patterns. Google may set cookies to identify returning visitors and analyze traffic sources. Google's use of data is governed by its privacy policy, available at policies.google.com/privacy.
  • Paystack (Payment Processing): When you make a purchase via our payment gateway, Paystack may set cookies to secure transactions and prevent fraud. Paystack's privacy practices are detailed at paystack.com/privacy.
  • Supabase (Backend Infrastructure): Supabase may set cookies for session authentication and API requests. Details are available in their privacy policy at supabase.com/privacy.
PropertyEnhance does not control third-party cookies set by these partners. We encourage you to review their privacy policies to understand how they use your data.

5Your Cookie Preferences & Consent

5.1 Consent Management

PropertyEnhance respects your privacy preferences. The first time you visit our website, a cookie consent banner appears, allowing you to:

  • Accept All: Enable all non-essential cookies (analytics, preferences, etc.)
  • Reject Non-Essential: Disable analytics and preference cookies while maintaining essential cookies for functionality
  • Manage Preferences: Customize which optional cookies are placed on your device

5.2 Browser Cookie Controls

Most web browsers allow you to control cookies through their settings. You can typically configure your browser to refuse all cookies, accept only certain types, or notify you when a cookie is about to be set. However, disabling essential cookies may impair functionality and prevent you from using PropertyEnhance. Instructions for popular browsers:

5.3 Withdrawing Consent

You can withdraw your cookie consent at any time by accessing the cookie settings in the bottom-left corner of PropertyEnhance (the preferences icon), or by clearing your browser cookies and revisiting the site to adjust your preferences again.

6Do Not Track (DNT) Signals

Some browsers include a Do Not Track (DNT) feature that signals to websites that you prefer not to be tracked. PropertyEnhance respects DNT preferences to the extent technically feasible. If you have DNT enabled, non-essential cookies will not be placed on your device without your explicit consent. However, DNT signals are not universally honored across all browsers and websites, and we recommend using browser cookie controls and our preference settings as a more reliable method of managing cookies.

7Security & Cookie Protection

  • Encryption: Session and authentication cookies are transmitted over secure HTTPS connections only, protecting them from interception during transmission.
  • HttpOnly Flag: Critical authentication cookies are marked with the HttpOnly flag, preventing client-side JavaScript from accessing them and reducing the risk of cross-site scripting (XSS) attacks.
  • Secure Flag: Cookies set by PropertyEnhance are configured with the Secure flag, ensuring they are only transmitted over encrypted HTTPS connections.
  • SameSite Attribute: PropertyEnhance cookies include the SameSite attribute to mitigate cross-site request forgery (CSRF) attacks.

8Policy Changes & Contact

PropertyEnhance may update this Cookie Policy from time to time to reflect changes in our practices, technology, or applicable regulations. We will notify you of any material changes by updating the "Last updated" date and, if changes are significant, by posting a notice on our website or sending you an email. Your continued use of PropertyEnhance following changes constitutes your acceptance of the updated Cookie Policy.

If you have questions about this Cookie Policy, our use of cookies, or your cookie preferences, please contact us:

Email: info@propertyenhance.co.za
Mailing Address: 30 Sheffield Gardens, Melinda Lane, Sheffield Beach, 4420
Data Officer: Stephen Rowley

9Related Policies & Documentation

For more information about how PropertyEnhance handles your personal data and information rights, refer to the following documents:

  • Privacy Policy: Details our data collection, processing, and POPIA compliance practices (available at /privacy).
  • Terms & Conditions: Covers our service usage, liability, and user obligations (available at /terms).
  • PAIA Manual: Explains your rights to access records held by PropertyEnhance (available at /paia-manual).
  • Cancellation & Refund Policy: Explains our refund procedures and consumer protection compliance (available at /refunds).